Bostwick Laboratories®, is a rapidly growing international pathology laboratory. We are seeking motivated and enthusiastic candidates to join our team in Richmond, VA., Orlando, FL., Uniondale, NY., and Tempe, AZ.
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Registration Supervisor Department: Registration Location: Richmond, VA |
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Job Description:
In this leadership position, you are responsible for assisting with the professional development, mentoring and support to team members to insure industry leading service to all parties related to Bostwick Laboratories. Exceptional communication skills, professionalism and work ethic, along with identifying opportunities for departmental improvement are key components of this role.
Job Responsibilities:
- Demonstrates leadership abilities by displaying a positive and professional attitude, dependability, fostering a team concept and possessing an impeccable work ethic
- Assists Manager in the training and coaching of new and existing team members to maximize performance
- Ability to train team members on documents such as: SOP’s, safety rules, operating and maintenance instructions, and procedure manuals
- Demonstrates ability to assist in the development and implementation of departmental programs designed to improve performance
- Superior interpersonal communication skills: tactful, mature, flexible and professional
- Excellent verbal and written communication skills
- Examines pertinent information to determine accuracy of client’s requests and related paperwork
- Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
- Understands, supports, and complies with all company policies, processes and procedures, including the Compliance Program and the Code of Conduct
- Assumes other duties as assigned by management
- Understands and observes all confidentiality and HIPAA provisions
- Responsible for all equipment in assigned areas of work
- Must obey all safety rules and regulations at all times
- Assist Manager in checking for errors
- Creating and voiding cases
- Work with the Registration Training specialist in updating Standard Operating Procedures
- Additional Registration contact person for Saturday work
- Must be able to perform all job duties in Registration
- A wide degree of creativity and latitude is expected in this role
Job Requirements:
Education
Experience
- At least four (4) years of data entry experience in an insurance or healthcare environment
- Must be familiar with registration process and procedures
- Must have excellent customer service and interpersonal skills
- Ability to adapt to change and able to work in a fast-paced environment
- Must display the ability to work independently and accurately as an Registration Supervisor
Download Application and submit with your resume to :HR-VA@BostwickLaboratories.com
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